We ordered from here today and honestly, it was a very disappointing experience. The food tasted old, like it had been sitting in the fridge overnight and then refried. The chicken wings and chicken strips were extremely chewy and dry on the inside, like reheated grilled chicken. You could really feel that it wasn’t fresh.
The gyoza was also completely off. It didn’t look or taste like gyoza at all, it looked more like a samosa. The wrapper was very hard, overly crispy, and extremely dry. The texture was totally wrong and didn’t resemble Chinese or Thai food in any way.
We also ordered sautéed chicken, which was basically inedible. We left more than half of the food untouched. Since we were fasting and had nothing else at home, we forced ourselves to eat a little out of hunger, otherwise, we wouldn’t have eaten it at all.
The food was very expensive, but the quality was extremely low. It honestly felt like we were served food that was one or two days old. I would not recommend this place.
Assalam O Alaikum Roshna Baig,
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. This is certainly not the standard of food quality or freshness that we aim to provide to our customers.
Your comments about the chicken wings, chicken strips, gyoza, and sautéed chicken are very concerning for us, and we will be reviewing this with our kitchen team immediately to understand what may have gone wrong.
We take freshness and quality very seriously, and it’s disappointing to hear that your meal did not reflect that. We would genuinely like the opportunity to make this right for you.
If you’re open to it, please contact us directly on (01) 272 7900 with your order details so we can look into this further and arrange a replacement or refund.
Thank you again for your feedback — it helps us improve.
